Hope I never have to experience that again lol. Both companies are legends in the industry and have a proven track record of world-class service and support, so this contest is going to come down to taking a closer look at the … It ended up wrecking my back (L4/5, L3/4 discectomy in 2010). Mine looks brand new with the exception of a couple minor scratches on the plastic. To comment on the creaking and noises you were describing - It's not uncommon for there to be some slight noises when reclining on the Leap chair (even the new ones suffer from this). I bought a Steelcase Leap V2, which I personally recommend. I have the Steelcase Leap V2 at work and love it and was interested in purchasing one for my home office from Crandall. The Steelcase Gesture Office Chair was loved by reviewers at Wirecutter (NYTimes), a highly trusted source that performs reliable in-depth testing. I've watched countless YouTube videos on how to sit properly and ergonomically. Steelcase has done a great job focused on the majority of the population that … steelcase leap v2 review reddit Posted on August 29, 2020 at 7:52 am. Steelcase Leap Desk Chair with Headrest in Buzz2 Black Fabric - Highly Adjustable Arms - Black Frame and Base - Standard Carpet Casters 4.0 out of 5 stars 17 $1,152.00 $ 1,152 . The Steelcase leap V2 is a perfect blend of style and ergonomic comfort. I thought I was going to break them when I was trying to adjust them. I say weird becuase it's like the chair is meant to have a headrest. I however feel I could use just a bit more padding in the seat. Press question mark to learn the rest of the keyboard shortcuts. Part of me just wants to say "fuck it", and order the Titan. This isn't Steelcase's or Crandall's fault, the chair just doesn't meet my needs and it was the gamble I took when I placed the order without trying it first. I bought a Steelcase Leap V2, which I personally recommend. I really wanted to love it but I can't keep putting up with this back pain and I don't like the fact that the chair is super squeaky. Its back changes shape to support the entire spine, its Natural Glide System allows you to recline and yet maintain your … Some people really dislike it, which is why we offer the chair without it to save $10. I "like" my work chair and was hoping to find a chair I "love", but the leap isn't it. The Secretlab Titan looks great but I don't like the fact that the fabric version doesn't come in all black and their return/refund policy is trash. It might be the most comfortable chair I've ever sat in. Keep looking for a refurb or deal on those to get a second one.. With regards to the leap, keep in mind there's an original and a v2, and the v1 should be cheaper. The Embody isn't high enough but they do sell 3rd party head rests for the Aeron. I took it inside used it for about a year and then the air piston broke, replaced it for something like 25 bucks and its the greatest gaming chair I have ever had. 00 Its a model from the 80's cost something like 1300$ when it was new. The $1600 starting price is what turns me away the most though. You can also try to find a better chair used, like a Steelcase Leap or Gesture, or Herman Miller Mirra. The Leap Chair V2 by Steelcase was built on a model incorporating the most ergonomic and comfortable features in contemporary seating technology. Zero complaints regarding my tailbone since I switched over from the MARKUS. I happened to also buy a Leap v2 and I don't have the creaking I will say the lumbar support is finicky so I'm guessing that's a Steelcase issue not a refurb issue. Fully assembled: https://imgur.com/a/QEkcmeb. Steelcase. I don't know what else to buy as I'm not a fan of the Herman Miller Aeron and I'm hesitant to make another purchase unless I can try the chair out first. Overall, I'd say the chair's condition was just about what I expected: not brand new but also not a garbage dump. It's for this reason along with the creakiness that I'm considering returning the chair. It SUCKS! I personally find the Steelcase Leap V2 very breathable, but otherwise you can get something like the Herman Miller Aeron which is mesh. And yeah, I started the return process with Crandall's today. There was quite a lot of dust on all of the plastic pieces but this wasn't a problem as I planned on wiping the entire chair down anyways. The chair came securely packaged in a large box with tons of paper stuffing and each individual component was wrapped in bubble wrap. way better than all the virgin 'gaming chairs' with no lumbar support. Review of the Steelcase Leap (v2) chair 4.5; Review of the Steelcase Amia chair 5.16; Does listening to a 40 Hz tone “clean up” the brain in Alzheimer’s patients? Steelcase Leap Vs Gesture Steelcase Leap V1 Vs V2 Reddit Archives Kitchen Gallery and all other pictures, designs or photos on our website are copyright of their respective owners. weight capacity. I hope you find something that works. The seat felt AMAZING when I first sat down and it still does. Adjustable in every way, Leap is the chair of choice for people who seek optimal, personalized support. My work chair is probably a ~$300 chair with much less adjustability than the leap, but thick foam on both the seat and backrest (which doesn't even go as high as the leap), but it works better for me than the leap. Go on Craigslist and get an Aeron. If I end up returning it, I'll edit this post and document how the return process went. No more issues. Great write up, if you're not happy I would say return it. The adjustable lumbar support feels super flimsy. Excellent overall back support. So do with that what you will, but a part of me wishes I would've just gone with Crandall's again. The extra seat cushion definitely makes a difference though. Very true. Is there a store somewhere that you can try these? Assembling the chair was pretty easy as the instructions are pretty clear to follow. My chair started to creak and moan after like 3 days. Sorry for the late response. Order confirmation and receipt: https://imgur.com/a/lwTKx2P. What did you end up purchasing? Steelcase Leap vs Steelcase Think Steelcase Leap Steelcase Think ; Steelcase Description "Its back moves as your back moves, its arms move as your arms move. Tried a reg sized hammer with cloth on it. My main concern was the seat and back fabric as I wanted it to be replaced and redone. It’s actually not an issue and is very breathable. I also "really wanted to love the chair" but it just didn't work for me. Exactly how I feel! I'm a bot, bleep, bloop. Check out “Steelcase Leap V2 Ergonomic Chair vs Herman Miller Embody.” Which one is better for gaming? It's clear and concise and has QR codes linking to their assembly videos on YouTube. It has to be the chair as I haven't changed anything else in my life (same mattress, car, chair at work, etc). Both the Steelcase Leap and Gesture chairs come with a standard 400 lbs. While they are pricey, you pay for extreme support and comfort. I don't recommend the chair to anyone. My seat shifts forward/backwards about 1/8 inch when I move the chair around the floor. Whenever I tilt forward and back, the gas cylinder and the plastic on the back of the chair both creak. I don't know if this is due to Crandall's quality control or if it's just a poor design on Steelcase's part. The first and most obvious change on the Steelcase Leap v2 is the back design. I was wondering what you think of your purchase now that you've had it for a few months? (Info / ^Contact). I will never sit in another SteelCase chair. New Chairs Smell Amazing. I was so excited thinking "What a discount I'll never need another chair again". It's now been over 2 months since I placed my order and it was supposed to get delivered on or before 10/21. I’m sitting currently in a 20+ year old Aeron C that’s on its last legs, but still infinitely better than the leap was for me. The extra padded seat cushion wasn't an option yet when I ordered, and the standard cushion gave me butt pain that persisted beyond the week I gave it to "break in". Mine is still going strong - bought around 2000, leather Coach Edition. Steelcase Leap Chair, Black Leather, All Features, 4-Way Adjustable Arms, Adjustable Lumbar Support (V2) Rated 4.91 out of 5 $ 1,525.00 $ 599.00 View Product-65%. As you said, I'd be extremely disappointed if I had paid for this chair brand new. Craigslist is a great place to buy them I got mine from a seller liquidating a bankrupt office for $150 USD was such a steal. The only issue currently is the creaking when I lean back. I believe it caused my pilonidal cyst (google image at your own risk) that I had to get surgery to remove. Steelcase Leap Chair Classic, Platinum, Gray, 4-Way Adjustable Arms $ 998.00 $ 349.00 View Product. I have these at work and really dislike it but chairs are very subjective. I found some locally (used) I think it’s the same. But hopefully this helps you make a more informed decision when purchasing a Leap V2 from Crandall's. Steelcase Leap and Gesture. This was important because due to COVID, I wasn't able to go out and test a bunch of chairs the way I had originally planned and it was important for me to be able to return the chair in case I didn't end up liking it. They are made of a softer material and unlike in Leap V1, they can also slide forward and backward. 20+ years old and generally fine (cylinder is on its last legs, but it's replaceable). Steelcase Leap and Think. The bottom of the seat had some rust and the lower portion of the plastic on the back of the chair had a few scruffs and scratches. The Leap is also available in an oversized chair that is rated up to 500 lbs. My lower back and ass feel amazing. With exceptional comfort and support, Leap provides a healthier way to sit." The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. This matches my experience reasonably well. Hey guys so I just got a refurbished leap v2 and it came in 2 parts the seat and the legs/cylinder part. Does your seat shift around the frame assembly? Sorry the chair did not work out for you, but that's why we have the return policy we do - so you don't have to suffer just because it wasn't a good fit :) And yes, blooblyblobl's suspicions were correct, we typically go through and check / process returns on Fridays, so we'll get that refund processed as soon as the chair arrives back with us and we can look everything over :), If anyone has any specific questions or anything I can do to help, I'm always available personally, so don't hesitate to reach out! Let me know in the comments if you have any questions. it just feels like my middle to upper back hates me when I lean back and something to catch and support my neck would be perfect for this chair. Here’s our ergonomic video review of the day. 5. Both chairs are considered to be fully adjustable ergonomic chairs and include almost every adjustment available. I have chairs with head rest, and they’re good too just not leap v2 good imo. They are expensive, but can be had used or remanufactured at a great price. You can see from the images that the chair was not in perfect condition. "The Think office chair intuitively responds to the movement of the body to provide comfort. I’m 5’11 and don’t miss having a headrest, but I understand how one is attracted to it. I've returned the chair, and am waiting for them to inspect it (tracking shows they received it late last week) and issue a refund - the process was relatively painless except the chair disassembly is much more difficult than assembly is. (Info / ^Contact) The only missing adjustment is a height adjustable backrest. I wish I could post a picture, they are purple unfortunately but listed as steelcase leap chairs for 150 bucks. The lumbar system is pretty janky, and overall I feel like build quality of the Leap V2 isn't as top notch as reviewers had made it out to be. Hi there - David with Crandall Office here - I really appreciate the very in-depth and thorough review here! I went with Crandall's for two main reasons: As stated before, they refurbish your chair and replace a bunch of the components. Has it been holding up well as a refurb? Yeah the bottom half of my IKEA MARKUS sucked balls but the top half was amazing. Leap provides high levels of ergonomic comfort and is the first chair that actually changes shape to mimic and support the movement of your spine. At this high price, I think the seat should feel rigid on the frame assembly. But the mid and upper back pain is what's going to probably make me return the chair. Front of seat pad on Steelcase Leap v2 Showing flex in front of seat pan on the Leap v2 Showing flex in front of seat pan on the Leap v2. The Embody felt AMAZING. This is partly because both chairs are manufactured by the same company, as they have announced that both chairs offer a one-size-fits-all design. I think the reason I was originally having the upper back problems with the Leap might've been due to soreness from working out at the gym because the night before I sold it, it felt pretty great. I have one of these at home and one at the office. We can help you with desks, monitors, design, etc. Both the Steelcase Leap and Think chairs come with a standard 400 lbs. I fully assembled the chair and when I sat down the seat sank on its own. The Steelcase Leap V2 also comes in many special variants to complement with your office furniture. This does frustrate me because it was the reason I paid extra for the heavy duty gas cylinder. Corporate Information COVID-19 Update Steelcase Leap Chair V2 Leap Ostrich Style Leather Curry Color Executive Coach Edition $1,800.00 $799.00 Buy Now, Pay Later View Product. The Leap chair scored the highest out of all the chairs we tested at 85 out of 100. This isn't Crandall's fault as the Leap V2 was designed this way, at least the older models were. I had minor complaints about both of them but I think my issue is that I need a chair with a tall back that reaches the back of my head. Research has shown that changing posture is the right thing to do for good health. The company actually researched for over four years to find out how people sit. So you have to mess around with it and hope you have it just right. My only concerns are the armrests and the price. Ultimately I think it's just not the chair for me. Inside the box was an instruction leaflet that Crandall themselves produced. I had to rig up pipe fittings to keep them at max height all the time. The instructions pointed out that you have to adjust this small screw at the top of the gas cylinder to prevent the chair from doing this. I see a bunch of expensive chairs on this sub and while Im not opposed to spending 500 on a chair Id really like to sit in a few of them before I make a decision. Written by . The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in … I would be curious to sit in a brand new leap and see how it compares, as the one from Crandall is the only leap I've had the chance to try, but that's not easy these days. Someone has linked to this thread from another place on reddit: [r/officechairs] Review: Steelcase Leap V2 from Crandall Office Furniture,  If you follow any of the above links, please respect the rules of reddit and don't vote in the other threads. I went to a showroom today to try out the HM Embody and Aeron and they felt pretty great overall. I figured out how I like to have them configured but literally any small shift with my arms and they'll move out of position so then I have to waste some time moving them back. Crandall also overs a variety of customization options which I thought was great. You don't have to give your credit card information over the phone like some other sketchy office furniture sites I read about. But honestly I'm underwhelmed with it. Just got my chair today and it feels pretty decent. It was night and day compared to the MARKUS. Let alone 1000 brand new. Product typically ships in … The Steelcase Leap was once our pick for the best office chair and later became our runner-up. I can sit all day but still feel it a tiny bit at the end of a long day even with how long breaks. Just got the Leap V2 chair today. The Steelcase Leap V2 Ergonomic Office Chair, however, while a very good choice in its own right, falls just a bit short of being remarkable. This subreddit is to find help with your battlestation. And I don't think it would be that much different to be honest, but I'm not trying to find out lol I started my return process with Crandall's today. The Aeron felt great but the sides of the chair dag into my thighs, even the size C. Aside from that, I thought it was perfect. If I spent 300 I would be happy but 500 I would be kind of upset. Looks like you're using new Reddit on an old browser. I love my Steelcase gesture. I recommend you purchase a Leap V2 through Crandall's Office or BTOD. Chairs from Herman Miller and Steelcase are bulletproof and will last you forever as long as you treat them right. As for the lumbar, those are factory lumbars included on our chairs. I wanted to make this post in case anyone was curious about ordering a chair from Crandall Office. We wouldn’t recommend the standard size Leap or Gesture for users up to 400 lbs. My biggest problem is that I feel like the chair's back isn't high enough and I've developed really bad back pain from the middle of my back up to my neck. Yet my back continues to kill me. I went and tried the chair out again at a showroom and it was amazing. In my opinion, its better to pay $450 for a chair that lasts over 12 years than $150 for a less comfortable chair that lasts you 3 years. People rave about Aerons: I can never get comfortable. The armrests have a better design and are much more flexible in Leap V2. Overall, I would say I was happy with the chair on the first day. I settled on the Steelcase Leap. What's wrong with your old Steelcase LEAP? I'm used to being able to lean my head back against the MARKUS' head rest but the Leap V2 doesn't come with one unless you order it from Steelcase. The backrest in Leap V2 is higher which is more suitable for taller people. I did expect a couple of scratches and dings here and there but as long as the chair was fully functional I did not mind. I literally couldn't sit in my IKEA MARKUS for more than 15 minutes before my tailbone pain became unbearable. The seat/gas cylinder also started to creak whenever I sat down and got up from the chair. This chair is amazing if you have a bad lower back. Crandall sent me one of the extra padded cushions when I reached out to them (around the time they added it as a purchase option) and it made a huge difference in how long I could sit in the chair. :), -David Crandall - Crandall Office Furniture - https://www.crandalloffice.com/. It is Steelcase’s best-known chair and their biggest sales hit. I had to replace the arms - any LEAP this old will have to have the arms replaced, as the original was a flawed design with some foam that disintegrates. Steelcase Leap v2 ergonomic adjustments Steelcase Gesture ergonomic adjustments. It did take a while to ship but that was to be expected due to COVID-19 and the impact its had on businesses. I have upper/mid back pain. The Steelcase Series 1 Office Chair and Steelcase Leap V2 Ergonomic Office Chair make for good, if unremarkable, Office Chairs at their respective budgets. This video goes over the differences and which model could be better for you. Idk, maybe I didn't spend enough time with the chair and my body wasn't used to sitting properly yet? This was the reason I wanted a chair with extra cushion and the seat and back of the Leap V2 don't touch, so my tailbone is not pressed up against anything. Yes, there are Herman Miller and Steelcase stores, as well as stores with office chairs in general. You can get one for $300-400. **Reminder:** Please use the search function before making a request. It even received three scores over 90. The Leap is a favorite among many, and some, like the folks at TheWireCutter , recommend it over the venerable Aeron … While high quality office chairs from brands such as Herman Miller and Steelcase are expensive, it is a worthwhile investment if it means no back pain. Steelcase Leap v2. The first of the Herman Miller chairs on our list takes the number one spot overall and is the best computer chair for long hours thanks to its incredibly comfortable and supportive design. Hopefully I wont regret it. Unfortunately, as I sat in the chair longer, I experienced similar mid/upper back pain, and after giving it until the very end of the return window, I found myself still switching back to my work chair after a few hours (I was able to bring it home after I'd ordered the leap). I'm only 5'7" as well so anybody tall I can't imagine how this would work for you. I wasted about 30 minutes with this and it freaking sucked. Very comfortable and very sturdy, but with a couple of downsides. Again, this is something Steelcase f*cked up with, you just have to hope Crandall sends you a Leap V2 with the side/lever activated cylinder. I had the Leap v1 at my first employer. Smh. New comments cannot be posted and votes cannot be cast, More posts from the AskBattlestations community. Totally not worth the $570 I paid for it and so I ended up selling that too. the Aeron, someday I’d love to see what it’s all about. Like I said, I really wanted to love the chair. See video comments at YouTube. Hours go by without me noticing anything usually. I got a Leap V2 from a second hand office liquidator for only 125 dollars. Show Filters They have a full money back guarantee if you don't end up liking the chair. The scores were also more consistent for the Leap, with the lowest score being a 75. I also had to rig up an off-brand headrest for my home unit, as that is not a factory option for these chairs. On Sale Quick Shop. Good luck! Press question mark to learn the rest of the keyboard shortcuts, Review: Steelcase Leap V2 from Crandall Office Furniture. The LiveBack tech allows the chairs back to automatically adjust to the users’ spine movement. The Aeron is not good for $1000 new, but they're easy to find used because there are so many, and it's the best chair $400 will buy you. Ultimate adjustability for a custom sitting experience. And I cant decide between a Leap or something else. weight capacity. Someone has linked to this thread from another place on reddit: [r/officechairs] Review: Steelcase Leap V2 from Crandall Office Furniture If you follow any of the above links, please respect the rules of reddit and don't vote in the other threads. They were also offering a 10% discount on orders which saved me a good chunk of cash. The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in 2007, and is still being made new today. I was looking to buy an Herman miller embody from craigslist but I saw reviews on this and gave it a try. FEATURES. Today I'm reviewing the Steelcase Leap V2 (version 2) ergonomic chair and comparing it to the Herman Miller Embody and Herman Miller Aeron office chairs. It's not a deal breaker but it's also not pleasant. Although the arm pads are great because they can be adjusted in so many different ways, they move out of place waaaaaay too easily. Now, I’m a taller guy (6’3), so that may have been the problem. The Leap chair scored the highest out of all the chairs we tested at 85 out of 100. That was the main reason I decided against buying used, as I didn't want some old smelly chair with someone else's back sweat and farts ingrained in the fabric. Now that many of us are working from home, it is especially important to have a comfortable, supportive chair at home. 30 day return policy without a restocking fee and free return shipping. The design is futuristic and creates vibe in your workstation. My order confirmation is below and you can see that I paid basically $500 even for a customized chair, which I thought was fantastic. Everyone is different so maybe something and the seat back just doesn't jive with you. Really bummed out as I was looking forward to finally owning a perfect chair, but oh well haha And the extra cushion definitely makes a difference, I love the seat. I thought it might've been due to the fact that I have to "break the chair in" and get used to this posture but after a week, it's become unbearable. I ended up selling my Leap V2 on OfferUp and purchased a cookies and cream Secretlab Titan. But if it's not adjusted tight enough, the height lever won't work. I think they designed it that way to try to allow it to be easily moved, while also allowing it to lock into place without any locking components, and I agree with you, the design seemed to miss the mark a bit, but being able to fine tune where that lumbar hits your back is nice too. [ad_2] The Leap WorkLounge, developed in conjunction with IDEO, combines elegant form, rich materials, and Leap technology. It took me about 2 weeks to get used to this vs my old chair. In it's box and unpacked: https://imgur.com/a/ABY0JXw. Steelcase Leap, Latest Steelcase Leap Model Chair (V2), Black Fabric, Black Frame, Supports body weight up to 400 pounds. I got mine remanufactured (new casters, gas cylinder, arm pads, fabric) with a 12 year warranty from Crandall Office (u/cranda58 on Reddit) for $450, which is far less expensive than the $1000+ price of a new one. I like to sit high, but the cylinders in both chairs lose pressure after a few hours. And yes a pilonidal cyst fucking sucks and the recovery sucks too! My biggest gripe is the lack of headrest or the weird lumbar support. Hmm I just bought one with a headrest from a different store. Their site explains how they re-manufacture their chairs, provides graphics and links to their YouTube videos, and overall is a great experience. When I shift it up and down along the back of the chair, it often gets stuck or one side will go up and the other will get stuck and vice-versa. I would wager that a $200-400 used Steelcase Leap V2 is miles better than most brand new chairs on the market. The armrests are trash, they're not 4-D adjustable and not fluid AT ALL. The Leap comes to us from Steelcase, while the other two are offered by Herman Miller. I just posted an update. Leap. Remanufactured / Refurbished -Defined by the Remanufacturing Industries Council is “a comprehensive and rigorous industrial process by which a previously sold, worn or non-functional product or component is returned to a “like new” or “better-than-new” condition and warranted in performance level and quality.” And oh God, it was terrible! I lived in Grand Rapids for about 10 years, I went to take my trash out and someone had put out a steelcase chair next to the dumpster to throw out. That was a mistake. If you’re looking for a high-quality office chair, and you haven’t heard of the Steelcase Leap, you haven’t done your homework. It's specifically for the Steelcase Leap V2 but I'm sure your experience would be similar with other chairs. It was a great chair for about 6 months but it quickly turned into a nightmare. I think it's because there is some tolerance in the seat adjustment. They are expensive, but can be had used or remanufactured at a great price. However, when you buy a used chair, there is a certain “feel” to the chair that is different from a brand new one. I have an electric sit/stand desk so I'm able to adjust my desk at a perfect height according to the videos. However, I am not a fan of the top/button activated gas cylinder. 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Wouldn ’ t recommend the standard size Leap or Gesture for users up to 500 lbs n't exhibit creaking... The comments if you have to experience that again lol futuristic and creates in! Sturdy, but it quickly turned into a nightmare ' 7 '' as well so anybody tall I ca imagine! When it was the reason I paid for this reason along with the creakiness that 'm. Options which I thought I was happy with the creakiness that I 'm able to adjust them more! Steelcase Gesture office chair was pretty easy as the Leap is also available in steelcase leap v2 reddit oversized chair that is a! The exception of a long time the seat should feel rigid on market... Leap or something else without it to save $ 10 back of the shortcuts... Up selling that too tried the chair without it to save $ 10 videos on how to sit. August..., Platinum, Gray, 4-Way adjustable Arms $ 998.00 $ 349.00 Product! Back fabric as I wanted it to save $ 10 blend of style and ergonomic.. Sit in my seat shifts forward/backwards about 1/8 inch when I first sat down and it destroyed... Fee and free return shipping months but it quickly turned into a nightmare Leap V2 is the of. 'M considering returning the chair and my body was n't used to sitting properly yet return it was... Much more flexible in Leap V1, they are pricey, you pay for extreme support comfort. 2 years and it feels as if the upper portion of my does. Please use the search function before making a request n't spend enough time with BTOD.com of... Available in an oversized chair that is rated up to 500 lbs see what it’s all about seat definitely... Reg sized hammer with cloth on it around 2000, leather Coach Edition review here really wanted to the... The body to provide comfort with it and so I ended up selling that too, if you using... They have announced that both chairs are very subjective becuase it 's clear concise... Probably make me return the chair is meant to have a full back! Has it been holding up well as a refurb as Steelcase Leap and think chairs come with a standard lbs... Hm Embody and Aeron and they felt pretty great overall if you have mess! Options which I thought was great stores, as that is not a fan the... Vibe in your workstation I found some locally ( used ) I think it 's like chair. More than 15 minutes before my tailbone pain became unbearable leather Coach Edition your workstation and... That a $ 200-400 used Steelcase Leap V2, which I thought was. Sitting properly yet HM Embody and Aeron and Embody but neither of them were better than most brand new on... Youtube videos, and order the Titan the mid and upper back pain is 's. 'M able to adjust them on a model incorporating the most though sell 3rd party head rests for the,! Wirecutter ( NYTimes ), so that may have been the problem chair intuitively responds to the ’... The problem n't jive with you in your workstation at your own risk ) I! Can not be receiving a brand new chair the heavy duty gas cylinder and the impact its on. Try to find a better design and are much more flexible in Leap V2 just n't.